Your rights and our commitments
SBSOFFICIAL is the trading name of Fred Bademosi, a sole trader selling pre-owned and new streetwear, trainers, accessories, and tech. We operate at thesbsofficial.com and via our iOS app.
Contact: [email protected] or 089 996 2211.
By accessing our website, creating an account, using our iOS app, or placing an order request, you agree to these Terms and our Privacy Policy. If you do not agree, do not use our services.
We may update these Terms when the service, law or safety requirements change. We will show the effective date and take reasonable steps to give notice of material changes before they apply. Changes apply prospectively and do not alter a Shop order already confirmed.
You must be 16 or over to create an account or provide personal data (Ireland's digital age of consent). By using our services you confirm you meet this requirement.
Provide accurate information when registering. Keep your login credentials secure — you are responsible for all activity on your account. Notify us immediately if you suspect unauthorised access.
We may suspend or close accounts for breach of these Terms, suspected fraud, or legal reasons.
This section applies only to products sold by SBS in Shop. Marketplace member adverts are governed by the separate Marketplace terms below.
All items listed are either pre-owned or new. Condition and any known defects are described on each product listing.
Prices and availability can change at any time. Obvious pricing errors are not binding — if one is discovered after you place a request, we will cancel and let you know immediately.
If an item becomes unavailable after we have accepted your request, we will notify you and you will owe nothing.
Sales: during an SBS sale, each sale item shows its sale price next to the lowest price it had at SBS in the 30 days before the sale, crossed out. An item is only reduced if its sale price is lower than that price, so items that were already as cheap in those 30 days, for example in an earlier sale, aren’t reduced. New items only join a sale if they were on SBS for at least as long before it started as the sale lasts (30 days at most), and not every item is in every sale. Sale prices are rounded up to the nearest €5, so savings differ from item to item; each item shows exactly what you save. Items that aren’t in the sale show no sale price. Store credit can’t be used on sale items. When a sale has an end time, the sale banner shows it.
This section applies only to products sold by SBS in Shop. Marketplace member adverts are governed by the separate Marketplace terms below.
You can pay by card or Apple Pay at checkout, or by cash or bank transfer (e.g. Revolut, standard bank transfer) arranged directly with us.
Card and Apple Pay payments are authorised at checkout but only captured once we confirm the item is available; if we cannot fulfil your order, the authorisation is released and you are not charged. We will confirm your order before any payment is captured.
Card payments are processed by Stripe. Submitting an order is not a binding purchase — a contract is formed only when we confirm the order with you directly.
This section applies only to products sold by SBS in Shop. Marketplace member adverts are governed by the separate Marketplace terms below.
Orders can be collected in Dublin or delivered via An Post (tracked). Delivery timeframes are estimates. If a tracking issue arises, contact us and we will investigate it with the carrier.
Unless you have separately agreed your own carrier, risk of loss does not pass to you until you, or a person you nominate other than the carrier, takes physical possession of the goods. Ownership passes when full payment is received.
This section applies only to products sold by SBS in Shop. Marketplace member adverts are governed by the separate Marketplace terms below.
You have 14 days from delivery to tell us that you are cancelling a distance order without giving a reason, in line with Irish consumer law (S.I. No. 484/2013). You then have 14 days to send the goods back.
You may handle an item only as needed to establish its nature, characteristics and functioning. For pre-owned (second-hand) goods, we may make a deduction only for diminished value caused by handling beyond that inspection.
We refund payments received for a valid cancellation, including the cost of our least expensive standard delivery option, within 14 days of receiving your cancellation notice. We may wait until we receive the goods back or you give evidence that you have sent them back, whichever is earlier. Refunds use the original payment method unless you expressly choose SBS Credit; optional credit does not limit statutory rights.
Full details: Returns & Refunds Policy
The statutory withdrawal exceptions include sealed hygiene-sensitive goods once unsealed, personalised goods, and digital content where the legal conditions for the exception are met. They are explained in the Returns & Refunds Policy.
This section applies only when you offer an item directly to SBS. It does not apply to a Marketplace member advert or a private arrangement with another member.
If you submit items to sell to us, any price quote is non-binding until we have received, inspected, and verified the item. We may return items that fail our checks.
By selling to us you confirm you are the legal owner, the item is genuine, and it is not stolen or counterfeit. You are responsible for any loss SBS suffers if these warranties are untrue.
Active SBS customers are automatically enrolled in Top Bosses. The board ranks qualifying SBS Shop activity in one monthly competition. You can leave at any time from Account → Top Bosses, and rejoin there later if you change your mind.
It counts only finished Shop orders, excludes delivery fees, returned goods and SBS Credit used at checkout, and does not include Marketplace or private member arrangements.
Other signed-in customers see only your chosen public board name or an SBS-generated name and rank — never your real name, exact spend, contact details or account identifier. You can reset a chosen board name or report a visible board name to SBS for review.
When Monthly Top 3 prizes are shown in the app, the previous fully closed calendar month awards SBS Credit of €50 for 1st, €25 for 2nd and €10 for 3rd. A current Top 3 notification is provisional: positions and any award can change until returns clear and SBS settles the month. Credit is issued only after that settlement, never counts toward a ranking, and follows the SBS Credit terms. Ties are ordered by the earlier qualifying completed purchase, then a stable account-order fallback.
Top Bosses does not award points, cash, discounts or prizes outside that stated monthly SBS Credit program.
Do not post illegal, infringing, abusive, hateful, or fraudulent content. Do not attempt to access other users’ accounts or bypass security. We may remove content or restrict accounts that breach these Terms.
You grant SBS a non-exclusive, royalty-free licence to host and display content you submit (e.g. sell-item listings, chat messages) solely for operating the service. You retain ownership of your content. This licence ends when you delete the content, except where we must retain it for legal reasons.
To report illegal or harmful content: [email protected]
Marketplace is separate from SBS Shop. It is a free advert service for SBS members. A Marketplace item is not SBS stock. SBS is not the buyer, seller, payment provider, delivery provider or guarantor, and is not a party to any private arrangement between members.
Marketplace V1 has no listing fee, commission, buyer fee, checkout, escrow, payout, deposit, paid ranking or buyer protection. An asking price, message, quick reply or Reserved status is not an SBS order or an acceptance by SBS.
Buyer and seller decide privately whether to proceed and arrange any payment, meetup or postage themselves. SBS does not collect, hold or recover Marketplace payments, arrange handover, issue Marketplace refunds, inspect items, authenticate them or set their asking price.
Posting and messaging are for members aged 18 or over. Marketplace is for private sellers only. A seller must not list as a private seller when acting for purposes connected with a trade, business or profession. Seller status is based on the seller’s declaration; SBS does not verify that status.
Private-sale warning: consumer-law protections that apply when buying from a business may not apply to a private sale. Inspect the item and satisfy yourself before paying.
Sellers must own the item, use photos they are entitled to use, and describe its identity, condition and defects accurately. Counterfeit, stolen, illegal, unsafe, prohibited and out-of-scope items are not allowed. Approval only means an advert may appear in Marketplace; it is not SBS inspection, authentication or endorsement.
SBS may reject, remove or expire an advert, or restrict Marketplace access, for safety, policy or legal reasons. A reason is shown for a rejected or removed advert and for a Marketplace restriction.
Use Report on an advert, member, message or conversation to send it to the SBS moderation queue. Reporting does not automatically hide the content or block the member. Use Block separately to stop Marketplace discovery and messaging between you. Blocking does not submit a report.
If SBS rejects or removes your advert, or restricts your Marketplace access, use the in-app Appeal option when it is shown. You may submit one appeal for that platform-moderation decision and view the outcome and reason in the app. SBS does not mediate private-sale or payment disputes.
General help: [email protected]. Illegal or harmful content: [email protected].
We process personal data as controller under the GDPR and Irish law. See our Privacy Policy for full details, including how we use your data, your rights, and how to contact us or the Data Protection Commission.
Nothing in these Terms limits your statutory rights as a consumer under Irish law, including the Consumer Rights Act 2022.
To the extent permitted by law, SBS is not liable for indirect or consequential losses. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Nothing in these Terms excludes or limits responsibility that cannot lawfully be excluded, including consumer rights for goods sold by SBS Shop.
These Terms are governed by Irish law. For any dispute or complaint, contact us first at [email protected] and we will try to resolve it quickly. If we cannot, you may refer the matter to an appropriate alternative dispute resolution (ADR) body — we will provide details on request.
Note: The EU ODR platform was discontinued on 20 July 2025.
Trader: Fred Bademosi trading as SBSOFFICIAL
Geographical address for notices and complaints:
50 Boroimhe Cedars
Swords, Dublin
K67 W838, Ireland
Telephone: 089 996 2211
Email: [email protected]
Privacy Policy — how we collect, use, and protect your data
Returns & Refunds — full returns process